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FAQ
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How do I get my Component repaired?To begin the repair process, please click the "Repair Services" link at the top of this page. Fill out the information requested, Add as much detail about the issue. You will be emailed a Repair Ticket Number, please print this information and include with your item. Ship your component to the address supplied in the email, we will contact you as soon as your item arrives.
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How long will it take to repair my item?We offer a 1 day turnaround time for all repairs. Items will be shipped out via USPS or UPS 3-Day delivery Overnight/Next Day Air is available upon request.
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When will my order be processed?Orders are processed within 24 business hours after payment has been received. items will ship from Kansas City within 24 business hours after processing and Tracking information will be emailed to you at this same time.
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Where are you located? Is Local Pickup Available?We are located in the Kansas City Area and ship all across the US. Local pick up is available with appointment. Please contact us to schedule a time.
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Can you reset my Odometer?Mileage Reset to 0 - Simply.. No we can not reset your odometer under any circumstances. Mileage adjustment - This can be performed if you purchased a used cluster and would like the correct mileage programmed for your vehicle. Odometer readings are tied to the VIN/TITLE, not specific components (Engine/Transmission/Restorations).
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Are you able to match my vehicles mileage?Yes! Please submit your vehicles current mileage with your order.
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Will you adjust my instrument cluster mileage?Yes, in some cases. If you have purchased a used cluster and your current mileage is inaccurate we can help. You will however be asked to provide a "Odometer Disclosure" Statement with your order. We can NOT however adjust your mileage due to a Engine replacement, Restoration or any other reason. The Mileage is tied to your VEHICLE/TITLE not individual components of your vehicle. You will receive a Odometer Discrepancy sticker that must be filled out and placed on the inside door jam of your vehicle. It is illegal to knowingly atler your vehicles mileage or sell a vehicle where the mileage has been modified. We reserve the right to refuse service if we suspect illigal intent.
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What is the condition of Rebuilt Components you sellEach items condition is noted within the product page. We strive to give you the most accurate discription of each item as well as taking very detailed images. Cosmetic imperfections will be listed as: Excellent Good Fair We understand there are many uses for these devices. For instance a work truck may not need a higher priced "Excellent" condition item. Our prices are displayed in all ranges for you to make the best choice possible.
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